Critical Care Complex
The Critical Care Complex is a 10 bedded unit with a mixture of level 2 and level 3 critical care beds. Level 2 is traditionally known as ‘high dependence care’ and level 3 is traditionally known as ‘intensive care.’
Critical Care Staff
The Critical Care Complex is staffed by 8 consultant anaesthetists / intensivists with extensive critical care experience. The nursing team consists of a matron, team managers, team leaders, staff nurses and clinical support workers.
Other professionals working within Critical Care include a unit administrator, physiotherapists, pharmacists and dieticians. There is a resident doctor under the supervision of a consultant at all times. Critical Care also supports nursing and medical students for training as part of their courses. They are supervised closely by staff and all staff carry identification bags.
Patients may also receive further specialist reviews as deemed necessary for their condition. On occasions, a patient ma need to be transferred to a specialist centre for further treatment.
Contacting the Unit
The direct telephone number for Critical Care is 01234 792257.
It would be helpful if one family member or representative could be identified to phone the unit and then pass on the information to other family members. We are restricted as to what information we are able to give by phone. We are happy to discuss a patient’s condition in more detail with the designated representative during their visit. We will ask for permission from the patient for this whenever possible.
12pm-2pm and 5pm-9pm.
Only two people at each bedside at any one time please.
Where to Find Us
The Critical Care Complex can be found on the first floor of the ward block and is serviced by the Main Reception located on Kempston Road.
Please see it on the map below with the reference number 21.
Information for Relatives and Friends
Please use the bell at the entrance to the corridor to request permission to see your relative.
Immediate access may not always be possible as he or she may be undergoing a procedure but a member of staff will update you.
Children are allowed to visit but this must be discussed with the nurse in charge prior to visiting.
Please do not use mobile phones in the patient area.
Weekly car parking tickets can be purchased from the portacabin at the end of the path leading from the hospital main entrance.
The Trust cannot take responsibility for valuables left in the patient’s possession. We ask that relatives remove all property and valuables.
If you require the use of the hospital chaplaincy, nursing staff will be happy to arrange this for you. Alternatively, if you wish to make arrangements of your own, please feel free to do so.
The Carer’s Lounge is a joint initiative run by local charity Carers in Bedfordshire, Bedford Borough Council and Bedford Hospital which aims to give local carers the opportunity to access the wide range of emotional and practical support available to them. If you are a carer, you can drop in to the Carer’s Lounge service any time between 11am-6pm from Monday to Friday or you can make an appointment for the weekend. The Carer’s Lounge is located down the main hospital corridor near the general office.
To find out more, please telephone 0300 111 19 19.
Privacy and Dignity
For more information about how the hospital is working to eliminate mixed-sex sleeping, toilet and washing facilities, please visit
privacy and dignity pages of the website.